Features

Fourteen tools. One platform.

Marketing, support, and AI — without stitching tools together.

Start Free Trial
Email Campaigns

Beautiful emails that convert

Design stunning emails with our drag-and-drop builder or start from 100+ professionally designed templates. Add AI-generated copy with one click, run A/B tests, and track opens, clicks, and revenue in real time.

  • Drag-and-drop + HTML editor
  • AI subject line and copy generation
  • A/B split testing
  • Custom sending domains (DKIM/SPF)
  • Inbox preview across 40+ clients
  • Real-time analytics and heatmaps
WhatsApp

Reach customers on their favourite app

Send broadcast campaigns and automated messages via WhatsApp Business API. Supports rich media, interactive buttons, list messages, and two-way conversations that land in your unified inbox.

  • WhatsApp Business API (official)
  • Broadcast campaigns to opted-in contacts
  • Rich media: images, documents, video
  • Interactive buttons and list messages
  • Two-way conversations in Unified Inbox
  • Template message management
SMS Marketing

DLT-compliant SMS built for India

Natively manage TRAI DLT registration, sender IDs, and SMS templates — without a third-party tool. Send transactional and promotional SMS to contacts across any network in India.

  • TRAI DLT compliance built in
  • Multiple sender IDs per workspace
  • Promotional and transactional templates
  • Bulk campaigns with scheduling
  • Delivery reports and opt-out handling
  • Bring your own SMS provider
Live Chat & Inbox

One inbox for every channel

Every conversation — website chat, WhatsApp, email, social DMs — lands in a single unified inbox. Real-time agent presence, smart routing, internal notes, and full contact history alongside every thread.

  • Unified inbox across all channels
  • Real-time presence and typing
  • Skill-based and round-robin routing
  • Internal notes and @mentions
  • Macros and saved replies
  • Business hours and offline capture
AI Bot Agent

A 24/7 agent that actually knows your business

A no-code AI agent that answers from your knowledge base, runs intents and structured flows, and hands off to humans when it matters. Cite-backed answers. Configurable tone. Always on.

  • Trained on your KB, docs, and URLs
  • Intent detection and entity extraction
  • Visual flow builder for guided journeys
  • Confidence-based human handoff
  • Citation-backed replies
  • Multi-language responses
Voice & IVR

Inbound and outbound voice with smart routing

Drag-and-drop IVR builder, inbound and outbound calling, recordings, transcripts, and AI-powered summaries — all from the same console as your chat and campaigns.

  • Drag-and-drop IVR builder
  • Inbound + outbound calling
  • Call recording and transcription
  • AI call summaries and sentiment
  • Voicemail to ticket
  • Number provisioning (India + global)
Push Notifications

Re-engage subscribers across web and mobile

Send personalised web and mobile push notifications to subscribers who opted in via your site. Trigger pushes from automation flows or send one-off broadcast campaigns.

  • Web push (Chrome, Firefox, Safari)
  • Mobile push (FCM / APNs)
  • One-click opt-in widget
  • Segmented push campaigns
  • Automation-triggered pushes
  • Click-through and delivery analytics
Social Media Scheduling

Schedule and publish from one calendar

Connect Facebook, Instagram, LinkedIn, and Twitter/X. Plan your content calendar, queue posts, and publish at optimal times — all without switching tabs.

  • Facebook, Instagram, LinkedIn, Twitter/X
  • Visual content calendar
  • Queue and schedule posts
  • Image and video support
  • Post performance analytics
  • Multi-account management
Automation Flows

Flows that run while you sleep

Build multi-step customer journeys with a visual drag-and-drop canvas. Trigger flows from contact events, form submissions, deal stage changes, conversation events, or custom webhooks. Mix every channel in a single flow.

  • Visual drag-and-drop flow builder
  • Trigger on any event or attribute change
  • Condition / delay / split branches
  • Cross-channel: email + SMS + WhatsApp + push + chat + voice
  • Loop, exit, and re-entry controls
  • Real-time flow analytics
CRM & Contacts

Your full customer picture in one place

Every contact gets a unified profile with conversation history across chat, voice, email, WhatsApp, and SMS — alongside their deal pipeline, activity timeline, and campaign engagement.

  • Unified contact profiles
  • Deal pipeline (Kanban)
  • Activity timeline across all channels
  • Companies and relationships
  • Custom fields and tags
  • CSV import / export
Knowledge Base

Train your AI on sources you trust

Ingest documents, URLs, and FAQs. Viziqo One indexes everything so your AI agent can answer accurately with citations — and so your human agents can find answers in seconds.

  • PDF, DOCX, Markdown, and HTML ingestion
  • URL crawl with auto-refresh
  • Source citations in every AI reply
  • Versioned articles and approvals
  • Search across all KB sources
  • Per-workspace and per-locale KBs
Audience Segmentation

Send to the right people, every time

Build dynamic segments using any combination of contact attributes, behavioural data, engagement scores, conversation activity, and custom events. Segments update automatically.

  • Dynamic segments (always live)
  • Attribute, behavioural, and event filters
  • Engagement scoring filters
  • Nested AND / OR logic
  • Segment preview and size estimate
  • Use segments across every channel
Lead Capture Forms

Turn visitors into contacts automatically

Build embeddable forms and pop-ups that create contacts in Viziqo, apply tags, and trigger automation flows the moment someone submits. No Zapier required.

  • Embeddable HTML forms
  • Pop-up and slide-in widgets
  • Custom fields mapping
  • Auto-tag and segment on submit
  • Trigger automation on submission
  • GDPR consent checkbox
Chat Widget

Drop-in support on any website

Embed a fully branded chat widget on your site in minutes. Routes to your AI bot first, then to humans when needed. Captures contacts and conversations directly into Viziqo One.

  • One-line embed snippet
  • Custom branding and themes
  • AI-first with human handoff
  • Pre-chat forms and visitor attributes
  • Mobile-responsive
  • Offline message capture

Platform capabilities

Powering everything under the hood.

AI Across the Stack

AI copy for campaigns, AI agents for inbound, AI summaries for voice — same brain, every channel.

Analytics & Reporting

Campaign, conversation, and contact-level reports. Revenue attribution and CSAT in one dashboard.

Multi-workspace

Agencies manage multiple brands from one account with isolated data per workspace.

Security & Compliance

GDPR-ready with consent management, role-based access, audit logs, and data export built in.

Ready to get started?

14-day free trial. No credit card. Full access.